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R 3450.00 (incl VAT)
20 CPD Points
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MOS: Microsoft Word 2016

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MOS: Microsoft Excel 2016 Expert

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MOS: Microsoft PowerPoint 2016

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MOS: Microsoft Word 2016 Expert

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20 CPD Points
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MOS: Microsoft Access 2016

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MOS: Microsoft Excel 2016

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15 CPD Points
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Successful Marketing Short & Sweet

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Step-by-Step Guide to Business Success

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8 CPD Points
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Building Rapport Service Management

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Time Management

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Stress Management

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Service Attitude

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Rewards and Recognition

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Responsible Initiative

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Referrals

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Questioning Skills

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Qualifying

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Prospecting

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Project Management

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Product Knowledge

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Problem Solving

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Presentations

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Negotiation

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0 CPD Points
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Influence

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Giving and Getting Help

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Follow Through

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First Impressions

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Expertise and Employee Retention

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Ethics

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Difficult Situations

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Critical Thinking

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Contact Management

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Coaching and Mentoring

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Authentic Listening

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Objections

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Change Management

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Career Development

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Closing Sales

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