Introduction
We have five Product Knowledge courses available in this series that focus on product & procedural knowledge, competitive knowledge, building credibility, developing expertise, industry trend resource. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant to apply the learnings in their own scenario and environment.
Who Should Enrol
Managers, Team Leaders and Young Professionals
Course Design
Online Course
Course Content
We have five Product Knowledge courses available in this series that focus on product & procedural knowledge, competitive knowledge, building credibility, developing expertise, industry trend resource. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant to apply the learnings in their own scenario and environment
Course Highlights
There are two “faces” of developing your professional skills—an external side and an internal side; a customer-facing side and personal-facing side. We will show you the competition, competence, and confidence connection. Discover how knowledge of industry competition increases your success. Understand why credibility is the core of effective leadership and we will show you how to gain and maintain credibility. Studies show that people tend to follow those who at least appear to know what they’re doing; therefore, expertise provide an essential foundation for effective leaders.
Learning Outcomes
On completion of this course/article candidates will be able to:
- Discover the four stages of self-management
- Explain how knowledge of industry competition increases your success
- Apply steps for gaining and maintaining credibility
- Assess your leadership expertise
Assessment
Online assessment on completion
CPD Approval
The Marketing Association of South Africa (MASA)
8 CPD Points at MPSA level
Category: Marketing
CPD Approval Number: MA CL 19020
